Last Revised: October 15, 2014
While we make reasonable efforts to provide accurate and timely information about Starbucks on the Site, you should not assume that the information is always up to date or that the Site contains all the relevant information available about Starbucks.
Eligibility, Registration and Account
In order to participate in certain areas of our Site, you will need to register for an account. You agree to (a) create only one account; (b) provide accurate, truthful, current and complete information when creating your account; (c) maintain and promptly update your account information; (d) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (e) promptly notify Starbucks if you discover or otherwise suspect any security breaches relating to the Site; and (f) take responsibility for all activities that occur under your account and accept all risks of unauthorised access, without prejudice to your statutory rights.
Terms of Sale
All sales from the Site are governed by Starbucks Terms of Sale. Please refer to our Terms of Sale for the terms, conditions and policies applicable to your purchase of products from Starbucks. By ordering products through our Site, you agree to be bound by and accept the Terms of Sale. We may change or update the Terms of Sale from time to time so please review the Terms of Sale before you make each purchase from the Site.
Product Sales and Availability
All products displayed on the Site (other than Starbucks Cards) will be delivered only within the United Kingdom, which includes England, Wales, Scotland and Northern Ireland. All prices for products or offers that are displayed on the Site are quoted in pounds sterling and are valid and effective only in the United Kingdom. Starbucks reserves the right without prior notice to discontinue or change specifications on products and services offered on the Site without incurring any obligations. Please refer to our Returns & Exchanges policy for additional information that applies to purchases made through our Site.
Site Disclaimer and Limitation of Liability
The materials and information on the Site may include technical inaccuracies or typographical errors. The materials, information and services on the Site are provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by applicable law, Starbucks does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements (together, the "Materials") contained on, distributed through, or linked, downloaded or accessed from the Site. Further, no warranty is given that the Site shall be available on an uninterrupted basis, and no liability can be accepted in respect of loss or damage arising out of such unavailability.
Access to and use of the Site is at the user's own risk and we do not warrant that the use of the Site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses or other computer contaminants. You are recommended to take all appropriate safeguards (such as installing appropriate anti-virus software) and firewalls before downloading information or images from the Site.
We do not seek to exclude or limit our liability to you for:
- - death or personal injury caused by our negligence;
- - fraud or fraudulent misrepresentation; or
- - any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
Except as set out above, we shall not be liable to you for any of the following (whether or not we were advised of, or knew of, the possibility of such losses) whether arising from any claim arising out of or in connection with the use of the Site, including without limitation, under any tort, including negligence, for breach of contract, for misrepresentation (other than fraudulent misrepresentation), intellectual property infringement or under any statute or otherwise:
- - any direct losses
- - any indirect, special or consequential losses;
- - any losses or damages arising out of changes made to the content of this website by unauthorized third parties;
- - any loss of business, data, profits, revenue, goodwill, use or anticipated savings;
- - loss or damage to your, or any third party's, data or records; or
If any of the above types of loss are found to be unlawful, void, or for any reason unenforceable by a court, then that type of loss shall be deemed removed from the above and shall not affect the validity and enforceability of the remaining types of loss.
Copyright and Limited Licence
Unless otherwise indicated, the Site and all content and other materials therein, including, without limitation, the Starbucks logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "Site Materials") are the proprietary property of Starbucks or its licensors or users and are protected by international copyright laws.
All rights not expressly granted are reserved.
Restrictions on Use
The Site may include interactive areas in which you or other registered users may create, post, send or store messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Site ("User Content"). By using the Site, you agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Site any of the following:
- a. Unless specifically requested by Starbucks, any "sensitive" personal information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);
- b. User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, partners, customers or suppliers;
- c. User content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and produce such User Content;
- d. User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;
- e. Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;
- f. User Content that constitutes, encourages or provides instructions for a criminal offence, violates the rights of any party or that creates liability or violates any applicable national or international law;
- g. Viruses, spyware, Trojan horses, Easter eggs or any other harmful, disruptive or destructive files; and
- h. User Content that, in the sole judgment of Starbucks, is objectionable restricts or inhibits any other person from using or enjoying the Site or which damages the image or rights of Starbucks, other users or third parties.
Starbucks does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Starbucks liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. The interactive areas are generally designed as open and public community areas for connecting and sharing with other people. When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly. You are solely responsible for your use of the Site and agree to use the interactive areas at your own risk.
If you are viewing the Site on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Site and the computer system you are using to prevent unauthorised User Content.
Licence to User Content
Submission of Ideas
Separate and apart from the User Content you provide, you can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Starbucks, our Site and our products (collectively, "Ideas"). Ideas, whether posted to the Site or provided to Starbucks by email or otherwise are entirely voluntary, non-confidential, gratuitous and non-committal. Starbucks shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.
You are granted a limited, non-exclusive right to create text hyperlinks to the Site for non-commercial purposes, provided such links do not portray Starbucks in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Starbucks' logo or other proprietary graphics to link to our Site without our express written permission. Further, you may not use, frame or utilise framing techniques to enclose any Starbucks trademark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without our express written consent. Except as noted above, you are not conveyed any right or licence by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Starbucks or any third party.
Starbucks makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Site. Such sites are not under the control of Starbucks and Starbucks is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Starbucks and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Starbucks of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Site.
Third Party Content
Starbucks may provide third party content on the Site and links to web pages and content of third parties (collectively, "Third Party Content") as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Starbucks is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree to use such Third Party Content contained therein at your own risk.
Advertisements and Promotions; Third-Party Products and Services
Starbucks may display advertisements and promotions from third parties on the Site or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Starbucks is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Starbucks advertisers or third party information on the Site.
Modifications to the Site
Starbucks reserves the right to modify or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that Starbucks will not be liable for any modification, suspension or discontinuance of the Site or any part thereof.
Jurisdiction and Compliance with Laws
Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Site.
You may contact us at:
Customer Service Team
Starbucks Coffee Company
566 Chiswick High Road
Phone: 020 8834 5050