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Welcome to Starbucks Store

Welcome to Starbucks Store. We’re pleased to provide online shopping for some of your favourite Starbucks products. Our website uses session and persistent cookies to store information on your computer/device. The cookies we use help us to understand how you use our website and to improve your experience of our website, its functionality and performance. Please click here to see further information in our Privacy and Cookies Policy. By clicking “I agree” or proceeding onto our website, you confirm that you have read our Privacy and Cookies Policy and agree to the use of cookies as set out in our Privacy and Cookies Policy. If you do not agree, please leave our site immediately.

Starbucks Store
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My Starbucks Rewards

Earn Stars at participating Starbucks® stores and online at StarbucksStore.com with purchases of At-Home coffee products such as packaged coffee, Starbucks VIA® Ready Brew, K-cup® packs and Verismo™ pods.

StarbucksStore.com customers can receive a maximum of 10 Stars per order. A unique Star Code will be included in your shipment confirmation email. Your Star code value will be equal to the number of qualifying products in this order. Star Codes expire six months after your order is shipped.

Enter the code at starbucks.com/entercode, sign in or sign up, and you're on your way to My Starbucks Rewards™ benefits like free food or free drinks at participating Starbucks® stores. Some restrictions apply. Visit starbucks.com/card/rewards for program details.

Also, My Starbucks Rewards™ members get a Star for each purchase made with a registered Starbucks® Card.

Ordering FAQs



» How do I place an order?

» What if I want to buy a larger quantity of an item than the website currently allows?

» How do I see and manage what's in my shopping bag?

» What forms of payment does Starbucks Store accept?

» How do I use a special offer/coupon code?

» Do I get my partner discount?

» Can I order a gift voucher?

» Will I be charged tax?

» How can I place an order by phone?

» I live outside the United Kingdom. Can I still place an order?

» How can I check my Starbucks Store order status?

» How can I cancel my Starbucks Store order?

» If I see a price reduction on Starbucks Store online for an item I recently purchased from Starbucks Store online, can I receive a refund of the price difference?



How do I place an order?
Find the item you want, select the quantity, and then click the "Add to Bag" button. When you've finished browsing and are ready to check out, go to your shopping bag at the top right corner of your screen and click "My Bag". Make sure all the products and quantities in your bag are correct and click the "Checkout Now" button to continue. We'll take you to a secured server where you'll enter and confirm your billing, shipping and payment information.

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What if I want to buy a larger quantity of an item than the website currently allows?
You may call our Customer Service Team at 0808 23 40 684 for help placing a large order. Or you may place multiple orders directly on our website.

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How do I see and manage what's in my shopping bag?
To see and manage the contents of your shopping bag, go to your shopping bag at the top right corner of your screen and click "My Bag".

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What forms of payment does Starbucks Store accept?
We accept the following forms of payment: Visa, MasterCard, American Express, and Maestro. We do not charge your credit card until your order is shipped.

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How do I use a special offer/coupon code?
From time to time we may offer special discounts or promotions through unique promo codes. If you have a promo code, simply enter it in the Promo Code box during checkout. Your special offer/coupon will be applied to your purchase. If you have difficulty entering the code, or it does not apply the proper discount, please contact us or call our Customer Service Team freephone at 0808 23 40 684.

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Do I get my partner discount?
No, we are sorry but due to technical limitations we are not able to offer partner discounts at this time. We are actively working on enabling this functionality, so please check back.

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Can I order a gift voucher?
Of course! It comes in the form of a Starbucks Card, which makes a wonderful gift. You can pick up a Starbucks Card in stores and manage it online. You can also send a Starbucks Card eGift online.

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Will I be charged tax?
It depends on the address of the person receiving the item. We charge the sales tax as required by law based on the shipping destination. We'll only collect tax amounts required by law, which may include both merchandise and other services such as gift wrap and shipping.

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How can I place an order by phone?
If you prefer to place your order by phone, please call us freephone at 0808 23 40 684. Our Customer Service Team hours are Monday – Friday, 8 a.m. – 5 p.m. GMT(Closed Saturday – Sunday).

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I live outside the United Kingdom. Can I still place an order?
To all our international friends, we appreciate your interest in Starbucks Store. We offer online shopping to our customers in the United States, Canada, France and Germany. To shop in any of our online locations, you must provide both billing and shipping addresses within that country. You may use the country selector at the top right corner of your screen to get to that country's website. Or select your preferred country here:

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How can I check my Starbucks Store order status?
You may check your order status in any of the following ways:

  1. Log in to your Starbucks Store account, select order history, then click on an order number.
  2. Refer to your shipping confirmation email.
  3. Click Check My Order at the bottom of every page of this website.

If you need assistance with a recent Starbucks Store order, please contact our Customer Service Team at StarbucksStore.uk@starbucks.com or call us freephone at 0808 23 40 684. Our Customer Service Team hours are Monday – Friday, 8 a.m. – 5 p.m. GMT(Closed Saturday – Sunday).

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How can I cancel my Starbucks Store order?
Please contact our Customer Service Team Team as soon as possible at StarbucksStore.uk@starbucks.com or call us freephone at 0808 23 40 684. Our Customer Service Team hours are Monday – Friday, 8 a.m. – 5 p.m. GMT(Closed Saturday – Sunday). If we have already processed your order, we cannot cancel it. You can, however, return a product for a full refund according to our return policies.

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If I see a price reduction on Starbucks Store online for an item I recently purchased from Starbucks Store online, can I receive a refund of the price difference?
If an item you purchased from Starbucks Store online is reduced in price on Starbucks Store online within 14 days of your order date, you may contact our Customer Service Team to receive a refund of the price difference. Price adjustments are done only on a per item basis and only once per item. This does not apply to discounted or free shipping offers, or general changes in the price of shipping. This does not apply to discounts that apply to an entire order (e.g., percent or monetary amount off your entire order promotions).

If deemed within this policy, the refund will be applied to the original payment method. Refunds will be processed within 2 business days. Once processed by Starbucks, it will then generally take 3-5 days for funds to appear in the original payment account.

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