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1. How and when are confirmation emails sent out?
2. What if I’m having difficulties placing an online order?
3. Why Do I have to order a minimum of two items?
4. What if my order is damaged, incorrect, or incomplete?
5. Do you have a printed catalog of your coffees and other products?
6. How much coffee should I order?
1. How and when are confirmation emails sent out?
StarbucksStore.com order confirmations are sent to you automatically via e-mail. You will receive your order
confirmation within 24 hours of placing your order. If you have not received your order confirmation within 24 hours of your order,
please contact us using our Order Inquiries Form or call us toll-free at 800-571-7289
For callers outside of the US and Canada, please call (310) 664-3222. Our Customer Service hours are Monday-Friday 7 a.m. - 5 p.m. PST,
Saturday and Sunday 8:30 a.m. - 4:30 p.m. PST. We will make every effort to respond within one business day.
Shipping Confirmations are automatically sent via e-mail once your order has been picked up from our warehouse by the carrier.
2. What if I’m having difficulties placing an online order?
We apologize that you are experiencing difficulty ordering. To help resolve this problem, please Contact Us.
Please be sure to include any error messages you may be experiencing.
3. Why do I have to order a minimum of two items?
StarbucksStore.com is committed to providing competitive shipping rates. StarbucksStore.com currently has a 2 item minimum purchase.
While we will continue to evaluate this policy, it is always our desire to deliver the best value for our customers.
Currently, this policy allows us to keep the shipping and handling charges as low as possible given the products available on StarbucksStore.com.
4. What if my order is damaged, incorrect, or incomplete?
StarbucksStore.com is committed to providing excellent customer support. Please refer to our Return Policy for complete instructions.
We apologize for any inconvenience, and are happy to promptly resolve any problem.
5. Do you have a printed catalog of your coffees and other products?
No. We do not currently publish a catalog of our products.
6. How much coffee should I order?
1 lb of coffee yields approximately 64 5oz cups*, or 320 ounces.
The chart below will assist you in estimating how long a 1 lb bag of coffee
will last depending on the size of coffee maker and amount of coffee brewed per day.
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Number of pots brewed per day |
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1 |
2 |
3 |
4 |
5 |
Coffee
Maker
Carafe
Size |
4 cup*
(20 oz) |
16 days |
8 days |
5 days |
4 days |
3 days |
10 cup*
(50 oz) |
6 days |
3 days |
2 days |
2 days |
1 day |
12 cup*
(60 oz) |
5 days |
3 days |
2 days |
1 day |
1 day |
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Estimated days supply for a 1 lb bag of coffee |
* Carafes for most major brand home coffee makers are based on a 5 oz cup size.
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