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At StarbucksStore.com, our goal is to provide the fastest possible service to
our customers. In order to accomplish this goal, orders are automatically
processed shortly after they are received. We currently cannot guarantee
that we will be able to cancel your order. We recommend that
all customers wishing to cancel an order do so within 45 minutes of
original order placement during our normal business hours. If your
order has not been cancelled within this timeframe, there is a good
chance that your order could already be on its way to you.
To cancel your order, please call us toll-free at (800) 571-7289.
For callers outside of the US and Canada, please call (310) 664-3222.
Our Customer Service hours are Monday-Friday 7 a.m. - 5 p.m. PST, Saturday and Sunday
8:30 a.m. - 4:30 p.m. PST.
If we were unable to cancel your order, you may return
it for a full refund of the purchase price. Shipping charges are not refundable.
Simply follow the steps for returning the item located on the back of your package
slip or click here to view the instructions online.
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